Eclipse Security 8 Channel Premium DVR Informations techniques Page 1

SERVICE GUIDEConsolidated CommunicationsTV, Internet & PhoneFall 2014

1415Back to Table of ContentsBack to Table of ContentsStand By ModeYour Whole Home DVR/set-top box will go into Standby or Sleep mode in the following

1617Back to Table of ContentsBack to Table of Contents1. Press the Menu button on your remote control2. Scroll to Settings3. Scroll to the Parenta

1819Back to Table of ContentsBack to Table of Contents1. While on the Adult Locking screen scroll to Change PIN and press OK on your remote control2.

2021Back to Table of ContentsBack to Table of ContentsPicture In Picture (PIP)With PIP you get a true picture-in-picture experience. This feature all

2223Back to Table of ContentsBack to Table of Contents1. Press the Menu button on your remote control2. Scroll to Settings3. Scroll to Television a

2425Back to Table of ContentsBack to Table of ContentsTo verify a VOD purchase or access a saved video, press the On Demand button on your remote cont

2627Back to Table of ContentsBack to Table of ContentsAdvanced Digital TVRented VODTo access rented videos press the On Demand button on your remote c

2829Back to Table of ContentsBack to Table of Contents4. Choose how long you would like to keep the recording from the Keep Until drop down. The kee

3031Back to Table of ContentsBack to Table of Contents• To navigate to different time blocks while in the program guide, click the blue left or right

3233Back to Table of ContentsBack to Table of Contents1. Press the Menu button on your remote control2. Scroll to the Extras tab3. Scroll down to C

Back to Table of ContentsThis guide to CCI services contains information on using your new entertainment services — Advanced Digital TV, High Speed In

3435Back to Table of ContentsBack to Table of Contents1. Press the Menu button on your remote control2. Scroll to the Extras tab3. Scroll down to C

3637Back to Table of ContentsBack to Table of ContentsGalaxie Plus811 Holiday Hits834 The Chill Lounge835 The Spa Lounge 842 Celtic 850 Kids’ St

3839Back to Table of ContentsBack to Table of ContentsQuestions about Recording and Replaying ProgramsHow many channels can I watch and record at the

4041Back to Table of ContentsBack to Table of ContentsHigh Speed InternetCCI E-mail Depending on your Internet service package, your account may inclu

4243Back to Table of ContentsBack to Table of ContentsKaspersky Internet SecurityProtect your family and computer by downloading Kaspersky Internet Se

4445Back to Table of ContentsBack to Table of ContentsGetting Started — Voice Mail Guide — Option 1: For Customers in the Greater Sacramento Area/Fibe

4647Back to Table of ContentsBack to Table of Contents1. Call the Voice Mail Message Center. Note: If you are not calling from your own telephone, pr

4849Back to Table of ContentsBack to Table of ContentsDigital Phone1. Press 1 to set your busy greeting (the greeting callers hear when your line is

5051Back to Table of ContentsBack to Table of ContentsManage Your Digital Phone Features Online via the Digital Phone Manager1. Go to MyCCI (www.myc

5253Back to Table of ContentsBack to Table of ContentsManage Your Digital Phone Features via Your Telephone KeypadIn addition to managing your Digital

• Phone Service Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Digital Phone . . . . . . . . . . . . . . . . . . . . . .

5455Back to Table of ContentsBack to Table of ContentsLogging In to MyCCIAnyone can access MyCCI. As a valued customer, we recommend you log in so you

5657Back to Table of ContentsBack to Table of ContentsMy ServicesMy Services allows you to manage the online components of your CCI services. Explore

5859Back to Table of ContentsBack to Table of Contents1. Click Account Management on the MyCCI homepage.2. Click on a button to manage access, passwo

6061Back to Table of ContentsBack to Table of ContentsHelpHere are some tips on where to get help logging in and using MyCCI.• Click on the help lin

6263Back to Table of ContentsBack to Table of ContentsOnline Payment Support: Pay your bills using the secure payment options. Make one payment at a t

6465Back to Table of ContentsBack to Table of ContentsBillingBilling Inquiries Visit our Web site at mycci.net. Click on Support for any billing quest

6667Back to Table of ContentsBack to Table of ContentsACCOUNT IDOtherwise known as the “Customer ID” this unique number allows CCI to quickly identify

6869Back to Table of ContentsBack to Table of ContentsMaintenanceBattery Backup for Telephone ServiceYour telephone service requires electrical power

7071Back to Table of ContentsBack to Table of ContentsTypes of Battery Backups:As a CCI customer you will have one of the following Battery Backups: 1

7273Back to Table of ContentsBack to Table of ContentsBattery Replacement:1. Use the indicator lights to confirm that battery replacement is required

23Back to Table of ContentsBack to Table of ContentsAdvanced Digital TVRemote ControlTo view your Advanced Digital TV service, complete the following

7475Back to Table of ContentsBack to Table of ContentsBattery Replacement:Replace the battery when the Replace Battery Indicator light is flashing.1.

7677Back to Table of ContentsBack to Table of ContentsBattery Replacement:1. Use the indicator lights to confirm that battery replacement is requir

7879Back to Table of ContentsBack to Table of Contents1. By having a wired or wireless router this will reduce your Internet speeds (10% - 20% estima

80Back to Table of ContentsDigital Phone Troubleshooting (for customers in greater Roseville area)If you are experiencing no dial tone or noise on the

82Back to Table of Contents150-01998 ADTV Service Guide_November 2014844.YOURCCI I consolidated.com

45Back to Table of ContentsBack to Table of ContentsMode buttons to control TV and additional devicesRecord TV with the press of a buttonReturn to pr

67Back to Table of ContentsBack to Table of ContentsGet to know your Whole Home DVR/set-top boxYour Whole Home DVR/set-top box is a Motorola VIP 1232/

89Back to Table of ContentsBack to Table of ContentsAdvanced Digital TVProviding Wireless ADTV service with the Motorola VAP2400 UnitYour Motorola VAP

1011Back to Table of ContentsBack to Table of ContentsInstalling an additional wireless unit to an existing systemWith the Motorola VAP2400 system you

1213Back to Table of ContentsBack to Table of ContentsSettingsUse the Settings menu to manage your DVR/set-top box settings. Options Use FunctionsGene